Medical IT support · Melbourne

Clinic up before the first patient.

IT support for medical and allied health practices. A real person picks up, and our helpdesk is never outsourced.

Book a discovery call 03 9087 4390

Clinics usually start at

SMB1001 Gold

27 controls · Director attests

  • Every call answered live
  • Helpdesk never outsourced
  • Your data, always yours
  • SMB1001 certification

Built for the way clinics work.

Clinic up before the first patient.

  • Best Practice
  • MedicalDirector
  • HotDoc
  • Cliniko
  • Microsoft 365
  • 3CX

The software we already support.

  • Practice software looked after

    Servers patched, backed up nightly, tested.

  • Patient data handled properly

    Set up for Privacy Act and RACGP standards.

  • Reception that doesn’t drop

    Phones and front desk PCs that just work.

  • Evidence for your insurer

    Cyber controls documented, ready to send.

SMB1001 Gold: where clinics start.

The level for practices holding patient data. We certify you.

SMB1001 · L3 Gold 27 controls · Director attests

Adds on top of Silver

  • EDR on every device
  • Incident response plan
  • Digital asset register
  • Cyber insurance in place
  • AI use policy
Free SMB1001 gap check

Prices on the page.

Per user, per month, ex GST. 24-month minimum agreement.

Essentials

Small teams who need a helpdesk

$ 89 /user/mo
  • Live-answer helpdesk
  • 24/7 monitoring and patching
  • Microsoft 365 admin
  • Remote support
Start with Essentials
Our pick for 10+ staff

Managed

Growing teams with sites or clinics

$ 139 /user/mo
  • Everything in Essentials
  • Onsite across Melbourne
  • Backup and recovery
  • SMB1001 Silver readiness
Start with Managed

Secure

Insured, regulated or high-risk

$ 179 /user/mo
  • Everything in Managed
  • SMB1001 Gold readiness
  • EDR on every device
  • Insurer evidence pack
Start with Secure

Switching takes one call.

  1. 1

    Discovery call

    30 minutes. What’s working, what isn’t.

  2. 2

    Free IT & cyber review

    We find the gaps and price the fix.

  3. 3

    We switch you over

    We deal with your old provider.

Resource Centre · Free eGuide

The IT That Cannot Wait

Protect. Plan. Park.

The medical practice edition: where your IT budget should go first, and what can sit until next year.

Get the medical practice guide

Medical · Discovery call

Talk to a clinic’s IT team.

Tell us a little about your setup. A real person calls you back within one business day.

  • 30-minute discovery call, no sales script
  • Free IT and cyber review
  • We deal with your old provider
Run a building company? See construction IT support

Book a discovery call

Or call 03 9087 4390, we answer live.