Manny Rahat started MTR IT in 2009 because he was tired of watching business owners buy technology they did not need.
Since then the team has looked after the IT and cyber security for Melbourne builders and medical practices: site sheds, tablets, Microsoft 365, backups that actually restore, and a helpdesk where a real person picks up. Every call answered live. Never outsourced.
He still works directly with owners, directors and practice managers on the unglamorous decisions: what to spend, what to stop spending on, and what has to be fixed before an insurer or a tender asks. MTR IT works to SMB1001 certification readiness, and supports the software these industries actually run on, including Procore, Buildxact, Best Practice and Cliniko.
He is not an expert in cars or plumbing, so he understands what it is like when something you depend on stops working and nobody will tell you why. That is the standard he holds IT support to.
Manny writes the plain-English guides in the MTR IT Resource Centre, so a business owner can ask better questions before signing anything.
Onsite across Melbourne. Remote support Australia wide.